Last updated: 9 July 2026

Corporate Investigative Services Pty Ltd is committed to protecting the privacy and confidentiality of personal information. We collect, use, hold and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What Personal Information We Collect

We only collect personal information that is reasonably necessary for us to provide our services and manage related business activities.

This may include your name, contact details and other information relevant to an enquiry, instruction, investigation or service we provide.

How We Collect Personal Information

We may collect personal information:

• when you contact us by phone, email, online form or in person;

• through our website and online systems; and

• from third parties where you have authorised the collection or where collection is required or permitted by law.

We collect personal information by lawful and fair means.

How We Use Personal Information

We use personal information for the purpose for which it was collected, or for a directly related purpose that you would reasonably expect.

This may include responding to enquiries, providing investigation and consulting services, managing client relationships, maintaining business records and meeting our legal or regulatory obligations.

We do not use or disclose personal information for unrelated purposes without consent, unless required or permitted by law.

Disclosure of Personal Information

We may disclose personal information:

• with your consent;

• where required or permitted by law, court order or legal process;

• to trusted service providers who assist us in delivering our services; and

• where necessary to provide our services or protect our lawful interests.

Where personal information is shared with third parties, we take reasonable steps to ensure it is handled securely and appropriately.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These steps may include technical, administrative and physical safeguards appropriate to the nature of the information we hold.

Access and Correction

You may request access to personal information we hold about you. You may also ask us to correct personal information if you believe it is inaccurate, incomplete or out of date.

Privacy Questions and Complaints

If you have a question or concern about privacy, or if you wish to make a privacy complaint, please contact our Privacy Officer:

Phone: +61 3 9588 2400

Email: admin@cisinvestigations.com.au

We will take privacy complaints seriously and respond within a reasonable time.